/* ====================================
   COMPLAINTS PAGE STYLES
   ==================================== */

/* Hero Section */
.complaints-hero-section {
  background: linear-gradient(135deg, #0066CC 0%, #004499 100%);
  color: #ffffff;
  padding: 100px 20px 80px;
  text-align: center;
  width: 100%;
}

.complaints-hero-title {
  font-size: 56px;
  font-weight: 700;
  margin: 0 0 20px 0;
  font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;
  line-height: 1.2;
}

.complaints-hero-subtitle {
  font-size: 20px;
  margin: 0;
  opacity: 0.95;
  font-weight: 300;
  font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;
  max-width: 700px;
  margin: 0 auto;
}

/* Introduction Section */
.complaints-intro-section {
  padding: 80px 20px;
  background-color: #ffffff;
}

.complaints-intro-content {
  max-width: 900px;
  margin: 0 auto;
}

.complaints-intro-text {
  font-size: 17px;
  line-height: 1.8;
  color: #555;
  margin: 0 0 20px 0;
  font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;
}

.complaints-intro-text:last-child {
  margin-bottom: 0;
}

/* Contact Information Section */
.complaints-contact-section {
  padding: 80px 20px;
  background-color: #f8f9fa;
}

.complaints-contact-grid {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 40px;
  max-width: 1200px;
  margin: 0 auto;
}

.complaints-contact-card {
  background-color: #ffffff;
  padding: 40px 30px;
  border-radius: 16px;
  text-align: center;
  box-shadow: 0 4px 15px rgba(0, 0, 0, 0.08);
  transition: all 0.3s ease;
}

.complaints-contact-card:hover {
  transform: translateY(-5px);
  box-shadow: 0 8px 25px rgba(0, 0, 0, 0.12);
}

.complaints-contact-icon {
  width: 64px;
  height: 64px;
  margin: 0 auto 25px;
  display: flex;
  align-items: center;
  justify-content: center;
  background-color: #0066CC;
  border-radius: 50%;
  color: #ffffff;
}

.complaints-contact-icon svg {
  width: 32px;
  height: 32px;
}

.complaints-contact-title {
  font-size: 22px;
  font-weight: 600;
  color: #333;
  margin: 0 0 15px 0;
  font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;
}

.complaints-contact-link {
  display: block;
  font-size: 18px;
  font-weight: 600;
  color: #0066CC;
  text-decoration: none;
  margin: 0 0 15px 0;
  font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;
  transition: color 0.2s ease;
}

.complaints-contact-link:hover {
  color: #004499;
}

.complaints-contact-time,
.complaints-contact-note,
.complaints-contact-address {
  font-size: 15px;
  line-height: 1.6;
  color: #666;
  margin: 0;
  font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;
}

/* Form Section */
.complaints-form-section {
  padding: 80px 20px;
  background-color: #fafafa;
}

.complaints-form-wrapper {
  max-width: 700px;
  margin: 0 auto;
  background-color: #ffffff;
  padding: 50px 50px;
  border-radius: 12px;
  box-shadow: 0 2px 20px rgba(0, 0, 0, 0.04);
}

.complaints-form-title {
  font-size: 32px;
  font-weight: 600;
  color: #1a1a1a;
  margin: 0 0 12px 0;
  font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;
  letter-spacing: -0.5px;
}

.complaints-form-description {
  font-size: 15px;
  line-height: 1.6;
  color: #666;
  margin: 0 0 35px 0;
  font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;
}

/* Form Styles */
.complaints-form {
  width: 100%;
}

.form-row {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 18px;
  margin-bottom: 18px;
}

.form-group {
  display: flex;
  flex-direction: column;
}

.form-group:last-of-type {
  grid-column: 1 / -1;
  margin-bottom: 0;
}

.form-label {
  font-size: 13px;
  font-weight: 500;
  color: #4a4a4a;
  margin: 0 0 6px 0;
  font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;
  text-transform: uppercase;
  letter-spacing: 0.5px;
}

.form-label .required {
  color: #e63946;
  font-weight: 600;
}

.form-input,
.form-textarea {
  width: 100%;
  padding: 11px 0;
  border: none;
  border-bottom: 1.5px solid #e5e5e5;
  border-radius: 0;
  font-size: 15px;
  font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;
  color: #1a1a1a;
  background-color: transparent;
  transition: all 0.3s ease;
  box-sizing: border-box;
}

.form-input::placeholder,
.form-textarea::placeholder {
  color: #999;
  opacity: 1;
}

.form-input:focus,
.form-textarea:focus {
  outline: none;
  border-bottom-color: #0066CC;
  background-color: #fafafa;
}

.form-textarea {
  resize: vertical;
  min-height: 120px;
  font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;
  padding-top: 11px;
}

.form-submit-wrapper {
  margin-top: 35px;
  text-align: left;
}

.form-submit-button {
  display: inline-block;
  padding: 13px 32px;
  background-color: #0066CC;
  color: #ffffff;
  border: none;
  border-radius: 6px;
  font-size: 15px;
  font-weight: 500;
  font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;
  cursor: pointer;
  transition: all 0.2s ease;
  letter-spacing: 0.3px;
}

.form-submit-button:hover {
  background-color: #0052a3;
  transform: translateY(-1px);
  box-shadow: 0 4px 12px rgba(0, 102, 204, 0.25);
}

.form-submit-button:active {
  transform: translateY(0);
  box-shadow: 0 2px 6px rgba(0, 102, 204, 0.2);
}

/* Responsive Design */
@media screen and (max-width: 1024px) {
  .complaints-hero-title {
    font-size: 48px;
  }
  
  .complaints-contact-grid {
    gap: 30px;
  }
  
  .complaints-form-title {
    font-size: 36px;
  }
}

@media screen and (max-width: 768px) {
  .complaints-hero-section {
    padding: 80px 15px 60px;
  }
  
  .complaints-hero-title {
    font-size: 40px;
  }
  
  .complaints-hero-subtitle {
    font-size: 18px;
  }
  
  .complaints-intro-section {
    padding: 60px 15px;
  }
  
  .complaints-intro-text {
    font-size: 16px;
  }
  
  .complaints-contact-section {
    padding: 60px 15px;
  }
  
  .complaints-contact-grid {
    grid-template-columns: 1fr;
    gap: 30px;
  }
  
  .complaints-contact-card {
    padding: 35px 25px;
  }
  
  .complaints-form-section {
    padding: 60px 15px;
  }
  
  .complaints-form-wrapper {
    padding: 40px 35px;
  }
  
  .complaints-form-title {
    font-size: 28px;
    margin-bottom: 12px;
  }
  
  .complaints-form-description {
    font-size: 15px;
    margin-bottom: 30px;
  }
  
  .form-row {
    grid-template-columns: 1fr;
    gap: 18px;
    margin-bottom: 18px;
  }
  
  .form-group {
    margin-bottom: 0;
  }
  
  .form-label {
    font-size: 14px;
    margin-bottom: 7px;
  }
  
  .form-input,
  .form-textarea {
    padding: 11px 14px;
    font-size: 15px;
  }
  
  .form-submit-wrapper {
    margin-top: 25px;
  }
  
  .form-submit-button {
    padding: 13px 35px;
    font-size: 16px;
  }
}

@media screen and (max-width: 480px) {
  .complaints-hero-section {
    padding: 60px 10px 50px;
  }
  
  .complaints-hero-title {
    font-size: 32px;
    margin-bottom: 15px;
  }
  
  .complaints-hero-subtitle {
    font-size: 16px;
  }
  
  .complaints-intro-section {
    padding: 50px 10px;
  }
  
  .complaints-intro-text {
    font-size: 15px;
    margin-bottom: 18px;
  }
  
  .complaints-contact-section {
    padding: 50px 10px;
  }
  
  .complaints-contact-card {
    padding: 30px 20px;
  }
  
  .complaints-contact-icon {
    width: 56px;
    height: 56px;
    margin-bottom: 20px;
  }
  
  .complaints-contact-icon svg {
    width: 28px;
    height: 28px;
  }
  
  .complaints-contact-title {
    font-size: 20px;
    margin-bottom: 12px;
  }
  
  .complaints-contact-link {
    font-size: 17px;
    margin-bottom: 12px;
  }
  
  .complaints-contact-time,
  .complaints-contact-note,
  .complaints-contact-address {
    font-size: 14px;
  }
  
  .complaints-form-section {
    padding: 50px 10px;
  }
  
  .complaints-form-wrapper {
    padding: 35px 25px;
    border-radius: 10px;
  }
  
  .complaints-form-title {
    font-size: 26px;
    margin-bottom: 10px;
  }
  
  .complaints-form-description {
    font-size: 14px;
    margin-bottom: 28px;
  }
  
  .form-row {
    gap: 16px;
    margin-bottom: 16px;
  }
  
  .form-label {
    font-size: 12px;
    margin-bottom: 6px;
  }
  
  .form-input,
  .form-textarea {
    padding: 10px 0;
    font-size: 14px;
  }
  
  .form-textarea {
    min-height: 110px;
    padding-top: 10px;
  }
  
  .form-submit-wrapper {
    margin-top: 30px;
  }
  
  .form-submit-button {
    padding: 12px 28px;
    font-size: 14px;
    width: 100%;
  }
}